30-Day Hassle-Free Returns – Terms and Conditions
Here at The Acacia Tree we are confident you are going to love the products that you purchase from us. We also want you to have complete peace of mind that you are going to love the products as much as we do. That’s why we offer 30-Day Hassle-Free returns, all you need to do is:
Return the item in its original condition and packaging so that it can be safely stored and transported and resold as as new
The customer is responsible for transport of the product back to the store and any freight fees are non-refundable. Please contact us for a freight quote if you would like us to arrange the return
This policy covers product ranges that you see on our website. For products sourced specifically at your request, this is done on a case-by-case basis so check with us at the time of purchase
For Australian Made products that are made specifically for you, we are still able to offer 30-day hassle-free returns less the original 30% deposit committed at the time of purchase.
All delivery charges paid will not be refunded
Any questions, please get in touch